BDC Laboratories’ Equipment Care Program
Keep your equipment performing at its best with the only
maintenance program backed by the experts who built it.
Expert Care for Your BDC Laboratories Test System
Your medical device testing equipment is the foundation of your research, development, and regulatory success. The Equipment Care Program delivers specialized servicing and maintenance for your BDC Laboratories VDT, RWT, and HDTi test equipment, helping you avoid downtime and optimize performance.
Proactive Maintenance for Uninterrupted Operations
BDC Laboratories’ Equipment Care Program helps you stay ahead of routine wear
and tear, keeping your systems running smoothly. Our comprehensive service,
recommended annually, includes:
Replacement of Wear-Prone
Component
Includes gaskets and seal materials
to ensure system longevity.
Calibration & Inspection
Precision calibration of pressure
and temperature sensors, along
with a thorough inspection of
motors for optimal functionality.
Optional Software, Firmware & Hardware Upgrades
Options to upgrade to the latest software and firmware version supported by your hardware, and hardware enhancements, ensuring your system stays up to date.
Final Validation
An Operational Qualification (OQ) is performed confirming system functionality and to document compliance with performance specifications.
BDC Laboratories’ Equipment Care Program is exclusively designed for:
VDT-3600i Heart Valve
Durability System
Accelerated durability
testing for transcatheter and
surgical heart valves to
validate long-term
performance.
RWT-4600i Heart Valve
Real-Time Wear System
Real-time and accelerated
wear testing for heart valves
with independent test
station control.
HDTi-6000 Heart Valve Pulse
Duplicator Test System
Pulsatile flow testing for
heart valves with real-time
hydrodynamic
assessment and high-
speed visualization.
A Seamless, Worry-Free Process
Here’s how it works: From scheduling to on-site service and ongoing maintenance
planning, we keep it simple.
How We Work
Get a Quote
Email the BDC Laboratories’ service department to request a personalized quote for your equipment service.
Schedule Your Appointment
When you’re ready, schedule a service appointment.To ensure our team is fully prepared, you’ll need to provide a purchase order and your system’s serial number.
Receive On-Site Service
One of our technicians will come to your location to perform the preventive maintenance and provide documentation for the service performed and Operation Qualification (OQ).
Plan Your Next Service
Your technician will offer guidance on future maintenance needs. Simply schedule your next service in advance to keep your equipment running at peak performance. No hassle, no surprises.
Support Team Spotlight: Manuel Estrada
In this video we highlight one of the members of our support team, Manny
Estrada. Manny supports our clients around the globe by servicing a wide range
of BDC equipment and systems. From troubleshooting to custom support,
Manny is here to help our clients succeed.
Protect Your Investment
We stand behind our products long after they leave our facility. We created the
Equipment Care Program to extend the life of your system, minimize disruptions,
and help you get the most out of your investment.
*Program available in the United States with limited availability Internationally.